FAQ

How long does shipping take?

Orders are processed within 1–2 business days. Standard shipping typically arrives within 3–5 business days.

Do you offer free delivery?

Yes! We offer FREE delivery on orders over $20 within our local delivery zone.

Can I return a product?

All sales are final. We do not accept returns or exchanges unless an item arrives damaged or defective. If you experience any issues with your order, please contact us within 7 days of delivery.

Do you sell vapes or tobacco products?

We do not sell vapes or tobacco products. Our focus is premium glass, kratom, and smoke accessories.

How can I contact you?

You can contact us here, or email us anytime at Highrisesmoke@gmail.com